Cancellation policy

Purchase Options Cancellation Policy:

1. Cancellation Period:

• You may cancel your order within 24 hours of placing it for a full refund.

2. How to Cancel:

• To cancel your order, please contact our customer service team at info@firsticoffee.com with your order number and request for cancellation.

3. Cancellation after 24 Hours:

• Orders canceled after the 24-hour window may be subject to a cancellation fee.

4. Refunds:

• Refunds for canceled orders will be processed back to the original payment method within 5 business days.

5. Canceling Backordered Items:

• If an item in your order is on backorder and you wish to cancel it, please contact us to arrange for a refund or alternative options.

6. Special Circumstances:

• In certain circumstances, such as product unavailability or other issues, we reserve the right to cancel orders or modify purchase options.

7. Contact Us:

• If you have any questions or concerns regarding order cancellations, please don't hesitate to reach out to our customer service team at info@firsticoffee.com .